Stakeholder Collaboration Process

A stakeholder collaboration initiative establishes a framework to engage and prioritize stakeholders' health concerns, which contributes to enhanced occupant health.

Key Terms

• A Stakeholder Collaboration Process is a process through which groups of people can exchange viewpoints, gather feedback, and develop solutions to enhance occupant health.

For full strategy and documentation requirements, please refer to the digital scorecard made available on the Fitwel Platform.

Strategy Insights 

The intent of this strategy is to incorporate various stakeholders as part of the collaboration process. 

• To qualify, stakeholders must be from three different groups. For example, three employees of the same company (e.g., the property management company) do not qualify as three stakeholders. In this example, the three individuals represent the interests of one stakeholder group: the property management company. 
• Two internal and one external stakeholders must be directly involved in updating the process. 
• A submitting project does not need to also pursue Strategy 8.12, Occupant Satisfaction Survey, in order to achieve this strategy. The two strategies are independent. 
• Projects can receive credit even if the process has not been in place for a full year; documentation must show that it is in place and will be implemented moving forward. 

Documentation Guidance 

• Ensure that the documentation submitted is clear in identifying the two internal stakeholders and one external stakeholder involved in adopting and/or updating the process, and in confirming that the plan is reviewed and updated at least twice a year.