11. Operations & Maintenance - Cleaning Protocol

Establish and implement a regular cleaning protocol for all shared areas

Rationale: Implementing a cleaning, disinfecting, and maintenance policy that requires daily cleaning in common indoor areas and includes guidelines on safe cleaning and disinfectant products helps protect occupants from chemical exposure while ensuring effective disinfection of pathogens, contributing to reduced risk of contagious disease transmission.

For the most accurate strategy and documentation requirements, please refer to the digital scorecard made available on the Fitwel Platform.

Requirements

Below guidance will appear for projects with a single building:

Demonstrate compliance with the below:

Below guidance will appear for projects with multiple buildings:

Demonstrate compliance with the below for each building pursuing this strategy:

Option 1 - Cleaning and Maintenance Protocol (Full Credit):

To achieve full credit, demonstrate compliance with all of the following requirements:

Multi-Tenant Retail

1. Establish and implement enhanced cleaning and maintenance practices through a cleaning, disinfecting and maintenance protocol that is at least as rigorous as the Fitwel Cleaning, Disinfecting, and Maintenance Protocol.

The Fitwel Enhanced Cleaning, Disinfecting, and Maintenance Protocol can be found here.

2. Ensure that the protocol is applicable to all common areas, amenities, and shared areas within the building(s) under the control of building management, including those on tenant floors, as outlined in Section 2 of the Cleaning, Disinfecting, and Maintenance Protocol.
3. Ensure that the protocol is applicable to all workspaces within areas under the control of building management, as outlined in Section 2 of the Cleaning, Disinfecting, and Maintenance Protocol.
4. Ensure that the protocol is applicable to all restrooms within the building(s) under the control of building management, including those on tenant floors.

Retail

1. Establish and implement enhanced cleaning and maintenance practices through a cleaning, disinfecting and maintenance protocol that is at least as rigorous as the Fitwel Cleaning, Disinfecting, and Maintenance Protocol.

The Fitwel Enhanced Cleaning, Disinfecting, and Maintenance Protocol can be found here.

2. Ensure that the protocol is applicable to all common areas, amenities, and shared areas within the tenant space(s), as outlined in Section 2 of the Cleaning, Disinfecting, and Maintenance Protocol.

3. Ensure that the protocol is applicable to all workspaces within the tenant space, as outlined in Section 2 of the Cleaning, Disinfecting, and Maintenance Protocol.

4. Ensure that the protocol is applicable to all restrooms within the tenant space(s).

Option 2 - Cleaning and Maintenance Protocol for Shared Areas Only (Partial Credit):

The project may achieve partial credit by demonstrating compliance with all of the following requirements:

Multi-Tenant Retail

1. Establish and implement enhanced cleaning and maintenance practices through a cleaning, disinfecting and maintenance protocol that is at least as rigorous as the Fitwel Cleaning, Disinfecting, and Maintenance Protocol.

The Fitwel Enhanced Cleaning, Disinfecting, and Maintenance Protocol can be found here.

1. Ensure that the protocol is applicable to all common areas, amenities, and shared areas within the building(s) under the control of building management, including those on tenant floors, as outlined in Section 2 of the Cleaning, Disinfecting, and Maintenance Protocol.
2. Ensure that the protocol is applicable to all workspaces within areas under the control of building management, as outlined in Section 2 of the Cleaning, Disinfecting, and Maintenance Protocol.

Retail

1. Establish and implement enhanced cleaning and maintenance practices through a cleaning, disinfecting and maintenance protocol that is at least as rigorous as the Fitwel Cleaning, Disinfecting, and Maintenance Protocol.

The Fitwel Enhanced Cleaning, Disinfecting, and Maintenance Protocol can be found here.

1. Ensure that the protocol is applicable to all common areas, amenities, and shared areas within the tenant spaces, as outlined in Section 2 of the Cleaning, Disinfecting, and Maintenance Protocol.
2. Ensure that the protocol is applicable to all workspaces within the tenant space(s), as outlined in Section 2 of the Cleaning, Disinfecting, and Maintenance Protocol.

Option 3 - Cleaning and Maintenance Protocol for Restrooms Only (Partial Credit):

The project may achieve partial credit by demonstrating compliance with all of the following requirements:

Multi-Tenant Retail

1. Establish and implement enhanced cleaning and maintenance practices through a cleaning, disinfecting and maintenance protocol that is at least as rigorous as the Fitwel Cleaning, Disinfecting, and Maintenance Protocol.

The Fitwel Enhanced Cleaning, Disinfecting, and Maintenance Protocol can be found here.

1. Ensure that the protocol is applicable to all restrooms within the building(s) under the control of building management, including those on tenant floors.

Retail

1. Establish and implement enhanced cleaning and maintenance practices through a cleaning, disinfecting and maintenance protocol that is at least as rigorous as the Fitwel Cleaning, Disinfecting, and Maintenance Protocol.

The Fitwel Enhanced Cleaning, Disinfecting, and Maintenance Protocol can be found here.

1. Ensure that the protocol is applicable to all restrooms within the tenant space(s), as outlined in Section 2 of the Cleaning, Disinfecting, and Maintenance Protocol.

Compliance Documentation

One document type may be used to demonstrate compliance with more than one requirement and documentation may be uploaded separately or as one file. Provide the below to demonstrate compliance with each requirement:

Design Pathway

Option 1 - Cleaning and Maintenance Protocol (Full Credit):

Multi-Tenant Retail

1. Upload the draft protocol.
2. Check box to certify that the protocol will apply to all common areas and amenities within the building(s) under the control of building management, including those on tenant floors.
3. Select here to certify that the protocol will apply to all workspaces within areas under the control of building management.
4. Select here to certify that the protocol will apply to all restrooms within the building(s) under the control of building management, including those on tenant floors.

Retail

1. Upload the draft protocol.
2. Check box to certify that the protocol will apply to all common areas, amenities, and shared areas within the tenant space(s).
3. Check box to certify that the protocol will apply to all workspaces within the tenant space.
4. Check box to certify that the protocol will apply to all restrooms within the tenant space(s).

Option 2 - Cleaning and Maintenance Protocol for Shared Areas Only (Partial Credit):

Multi-Tenant Retail

1. Upload the draft protocol.
2. Check box to certify that the protocol will apply to all common areas, amenities, and shared areas within the building(s) under the control of building management, including those on tenant floors.
3. Check box to certify that the protocol will apply to all workspaces within areas under the control of building management.

Retail

1. Upload the draft protocol.
2. Check box to certify that the protocol will apply to all common areas, amenities, and shared areas within the tenant spaces tenant floors.
3. Check box to certify that the protocol will apply to all workspaces within the tenant space(s).

Option 3 - Cleaning and Maintenance Protocol for Restrooms Only (Partial Credit):

Multi-Tenant Retail

1. Upload the draft protocol.
2. Check box to certify that the protocol will apply to all restrooms within the building(s) under the control of building management, including those on tenant floors.

Retail

1. Upload the draft protocol.
2. Check box to certify that the protocol will apply to all restrooms within the tenant space(s).

Built Pathway

Option 1 - Cleaning and Maintenance Protocol (Full Credit):

Multi-Tenant Retail

1. Upload the implemented protocol.
2. Check box to certify that the protocol applies to all common areas and amenities within the building(s) under the control of building management, including those on tenant floors.
3. Check box to certify that the protocol applies to all workspaces within areas under the control of building management.
4. Check box to certify that the protocol applies to all restrooms within the building(s) under the control of building management, including those on tenant floors.

Retail

1. Upload the implemented protocol.
2. Check box to certify that the protocol applies to all common areas, amenities, and shared areas within the tenant space(s).
3. Check box to certify that the protocol applies to all workspaces within the tenant space.
4. Check box to certify that the protocol applies to all restrooms within the tenant space(s).

Option 2 - Cleaning and Maintenance Protocol for Shared Areas Only (Partial Credit):

Multi-Tenant Retail

1. Upload the implemented protocol.
2. Check box to certify that the protocol applies to all common areas, amenities, and shared areas within the building(s) under the control of building management, including those on tenant floors.
3. Check box to certify that the protocol applies to all workspaces within areas under the control of building management.

Retail

1. Upload the implemented protocol.
2. Check box to certify that the protocol applies to all common areas, amenities, and shared areas within the tenant spaces tenant floors.
3. Check box to certify that the protocol applies to all workspaces within the tenant space(s).

Option 3 - Cleaning and Maintenance Protocol for Restrooms Only (Partial Credit):

Multi-Tenant Retail

1. Upload the implemented protocol.
2. Check box to certify that the protocol applies to all restrooms within the building(s) under the control of building management, including those on tenant floors.

Retail

1. Upload the implemented protocol.
2. Check box to certify that the protocol applies to all restrooms within the tenant space(s).