** Incoming! v3 Revisions are on the way! **

MTBB:

In response to your feedback, we will be providing the following clarification: Implementation language update to clarify that the survey and response rate only needs to account for base building occupants.

Please note, the below requirements and compliance documentation will be updated soon to reflect v3 changes. You can find more information on these revisions in a Change Log that will be available on the Help Center on December 10, 2024. ________________________________________________________________________

Conduct an occupant commuter survey

Rationale: An annual commuter survey provides information about satisfaction with available transportation options, which can be used to guide future enhancements aimed at promoting commuter health and supporting active transportation and accessibility.

For the most accurate strategy and documentation requirements, please refer to the digital scorecard made available on the Fitwel Platform.

Requirements

Demonstrate compliance with one of the options below:

Option 1 - Commuter Survey (Full Credit):

To achieve full credit, demonstrate compliance with all the following requirements:

Multi-Tenant Whole Building (no on-site management), Multi-Tenant Whole Building (with on-site management)

1. The occupant commuter survey is fielded annually.
2. The occupant commuter survey includes a summary detailing the following:
   • number of alternative commute trips, including walking, carpooling, biking, or using public transit
   • number of conventional commute trips, including the use of personal vehicles.
3. Meets the response rate below based on the number of total building occupants:
   • for buildings with 1 - 1000 occupants, a 30% response rate
   • for buildings with 1001 - 2000 occupants, a 25% response rate
   • for buildings with 2001- 3500 occupants, a 20% response rate
   • for buildings with 3501 - 5000 occupants, a 15% response rate
   • for buildings with 5,001 - 10,000 occupants, a 10% response rate
   • for buildings with over 10,000 occupants, the required response rate decreases by 1% for every additional 1,000 occupants to a minimum of 5%.

Single-Tenant, Commercial Interior

1. The occupant commuter survey is fielded annually.
2. The occupant commuter survey includes a summary detailing the following:
   • number of alternative commute trips, including walking, carpooling, biking, or using public transit
     number of conventional commute trips, including the use of personal vehicles.
3. Meets the response rate below based on the number of full- and part-time employees and staff within tenant spaces:
   • for 1 - 1000 full- and part-time employees and staff, a 30% response rate
   • for 1001 - 2000 full- and part-time employees and staff, a 25% response rate
   • for 2001- 3500 full- and part-time employees and staff, a 20% response rate
   • for 3501 - 5000 full- and part-time employees and staff, a 15% response rate
   • for 5,001 - 10,000 full- and part-time employees and staff, a 10% response rate
   • for over 10,000 full- and part-time employees and staff, the required response rate decreases by 1% for every additional 1,000 occupants to a minimum of 5%.

Option 2 - Commuter Survey for Building Management Occupants Only (Partial Credit):

Demonstrate compliance with all of the following requirements to achieve partial credit:

Multi-Tenant Whole Building (with on-site management)

1. The occupant commuter survey is fielded annually.
2. The occupant commuter survey includes a summary detailing the following:
   • number of alternative commute trips, including walking, carpooling, biking, or using public transit
   • number of conventional commute trips, including the use of personal vehicles.
3. Meets the response rate below based on the number of on-site full- and part-time employees and staff within building owner/management spaces:
   • for buildings with 1 - 1000 on-site full- and part-time building management employees and staff, a 30% response rate
   • for buildings with 1001 - 2000 on-site full- and part-time building management employees and staff, a 25% response rate
   • for buildings with 2001- 3500 on-site full- and part-time building management employees and staff, a 20% response rate
   • for buildings with 3501 - 5000 on-site full- and part-time building management employees and staff, a 15% response rate
   • for buildings with 5,001 - 10,000 on-site full- and part-time building management employees and staff, a 10% response rate
   • for buildings with over 10,000 on-site full- and part-time building management employees and staff, the required response rate decreases by 1% for every additional 1,000 occupants to a minimum of 5%.

Compliance Documentation

Design Pathway

Option 1:

• Checkbox to certify that the commuter survey will be fielded annually
• Checkbox to certify that the commuter survey will include a detailed summary detailing:
  • number of alternative commute trips, including walking, carpooling, biking, or using public transit
  • number of conventional commute trips, including the use of personal vehicles
• Upload a copy of the commuter survey that will be fielded
• Checkbox to certify that the commuter survey will meet the required response rate based on the number of occupants within the building

Option 2:

• Checkbox to certify that the commuter survey will be fielded annually
• Checkbox to certify that the commuter survey will include a detailed summary detailing:
  • number of alternative commute trips, including walking, carpooling, biking, or using public transit
  • number of conventional commute trips, including the use of personal vehicles
• Upload a copy of the commuter survey that will be fielded
• Checkbox to certify that the commuter survey will meet the required response rate based on the number of full- and part-time employees and staff within building owner/management spaces

Built Pathway

Option 1:

• Checkbox to certify that the commuter survey is fielded annually
• Upload a copy of the fielded the commuter survey including:
  • number of alternative commute trips, including walking, carpooling, biking, or using public transit
  • number of conventional commute trips, including the use of personal vehicles
• Text box to input the number of building occupants
• Text box to input the number of survey responses that were received

Option 2:

• Checkbox to certify that the commuter survey will be fielded annually
• Upload a copy of the fielded commuter survey including:
  
  • number of alternative commute trips, including walking, carpooling, biking, or using public transit
  • number of conventional commute trips, including the use of personal vehicles
• Text box to input the number of full- and part-time employees and staff within building owner/management spaces 
• Text box to input the number of survey responses that were received