06. Indoor Environment - Wayfinding

Provide wayfinding in frequently trafficked areas

Rationale: Accessible and clear signage decreases anxiety associated with wayfinding and supports those with impaired comprehension, promoting walkability and exercise in both indoor and outdoor settings for all.

For the most accurate strategy and documentation requirements, please refer to the digital scorecard made available on the Fitwel Platform.

Requirements

Demonstrate compliance with the below:

Wayfinding in Trafficked Areas (Full Credit):

Demonstrate compliance with all of the following requirements:

Multi-Tenant Whole Building (no on-site management), Multi-Tenant Whole Building (with on-site management)

1. Provide wayfinding that is posted in frequently trafficked areas under the control of building management.

Qualifying frequently trafficked areas include:

• corridors
• within or adjacent to stairs
• elevator call areas
• lobbies.

2. Ensure the wayfinding provides directional information for all of the following, as available within the building(s):

• common spaces, such as fitness and exercise rooms, storage spaces, event spaces, lactation rooms, break areas, or other spaces designated for shared activity
• bathrooms
• kitchens.

3. Implement a minimum of two of the following wayfinding practices: 

• pictograms
• color-coding
• maps
• directional language or diagrams.

Single-Tenant

1. Provide wayfinding that is posted in frequently trafficked areas in spaces under the control of or leased to tenant.

Qualifying frequently trafficked areas include:

• corridors
• within or adjacent to stairs
•  elevator call areas
• lobbies.

2. Ensure the wayfinding provides directional information for all of the following, as available within the building(s):

• common spaces, such as fitness and exercise rooms, storage spaces, event spaces, lactation rooms, break areas, or other spaces designated for shared activity
• bathrooms
• kitchens.

3. Implement a minimum of two of the following wayfinding practices: 

• pictograms
• color-coding
• maps
• directional language or diagrams.

Compliance Documentation

Design Pathway (MTWB, MTWB+, ST) 

• Requirement 1
  • Upload an annotated plan showing the planned location of all frequently trafficked areas and the location of all wayfinding signage
• Requirement 2
  • Upload design drawings showing each unique directional signage that will be used
• Requirement 3
  • Upload design drawings showing each unique wayfinding practice that will be implemented

Built Pathway (MTWB, MTWB+, ST)  

• Requirement 1
  • Upload an annotated plan showing the location of all frequently trafficked areas and the location of all wayfinding signage
• Requirement 2
  • Upload annotated photographs showing each unique directional signage that will be used
• Requirement 3
  • Upload annotated photographs showing each unique wayfinding practice that will be implemented