Establish and implement an employee retention plan

Rationale: Policies and practices designed to improve employee retention reduce the risk of employee mental health issues such as burnout, anxiety and depression. These practices are also linked to improved quality of care and resident satisfaction, supporting enhanced perceptions of dignity, safety, and social connectivity — contributing to positive mental health outcomes such as lowered risk of depression and anxiety for residents.

Requirements

Demonstrate compliance with the below:

Employee Retention Plan (Full Credit):

Demonstrate compliance with all of the following requirements:

1. Implement a minimum of two of the following qualifying employment practices:

• staff to resident ratio of one staff member for every six residents
• employee mentoring or leadership program
• continuing education training or professional development program
• orientation and/or onboarding training program
• local hiring program
• adopting a living wage policy (based on cost of living in local region)
• diversity, equity, and inclusion* program (such as inclusive hiring programs or trainings).

2. Ensure the employee retention plan is accessible to all full- and part-time employees and staff.

3. Publicize information about the employee retention plan with all full- and part-time employees and staff through a minimum of one of the following methods:

• a digital platform, such as a website, digital application, or display screen in common areas
• communication material, such as notification emails or newsletters.

Compliance Documentation

Types of compliance documentation required:

• Certified statements
• Policy